As some of you may know this year I have committed to reading at least 20 books.
I am focused on finding those golden nuggets of information that will assist me drive x10 Profitability, Team Performance and Client Engagement. I know you are all busy growing your own businesses but think you would benefit from me providing a quick review and any golden nuggets I find.
“We don’t know what we don’t know! Never stop learning” – Success Architect
The first book I would like to share with you is Topgrading by Bradford D Smart
Brad outlines a fantastic systemised approach to hiring new team members. We all know how important our team is to the success of our business. Since implementing these hiring processes and procedures I have hired two fantastic new team members that are 100% “A Players.”
These “A Players” joining Your Corner are high producers that have positively impacted the teams they joined, produce higher quality work then the people they replaced and are an absolute pleasure to work with. How many new team members would you like joining your business that have these attributes?
I am now hiring not only for technical knowledge but putting 80% of my focus on personality and attitude – its been a game changer for me and I hope you will garnish some benefit.
How is Apple’s Angela Ahrendts, the former CEO of Burberry, been improving the TEAM?
With over 60% of Apple’s employees working in these stores, she has chosen to focus on the “people side vs the product side.”
This Fortune article details why Tim Cook chose her; how she has spent her first year; and some of the routines (you might initiate) she’s added to the stores.
There are some excellent insights into hiring top execs and the mistakes to avoid in the article tat align with my the aforementioned book.
|One of the first things Ahrendts did was institute a now-weekly video communication in which she lays out the game plan. It may seem small, but every Apple store employee I spoke with cited it as a welcome change. The video is a combination pep rally and strategy session, with three key thoughts expressed in a few minutes.|
|…to better understand retail staffers’ perspectives, Ahrendts launched Share Your Ideas, an internal app in which they can propose improvements or lodge complaints. (Apple had a process before, but it was mostly ad hoc and not widely used.) Ahrendts says she reads every comment, and within 48 hours someone from her team responds.|
Ahrendts also brought the physical stores and online retail together under one team so there was a common customer experience. This article is worth the 3 minutes to pick up more tips on how a new executive makes an impact to an already successful store and brand.
Have a great day.
Yours In Success,
PS – What to read more but time constraints? A great ‘HACK’ I discovered to increase reading speed by nearly 300% was too listen to the audio book whilst reading the eBook simultaneously. I use a combination of Kindle with Whispersync (BEST) on an iPad or Kindle and Audible, more difficult to synchronize.
When you are listening to the audio increase the speed to x1.5 or x2. You will be able to get through an entire book in 2-4 hours.